Coronavirus - 30/3/2020 -All our stores are open & all web orders are being dispatched. Full information is here.

Velorution & Coronavirus

Velorution & Coronavirus

We’re all aware of the current virus affecting the world at the moment. We hope you’re safe and well - this is what we’re doing in response.

All our stores are currently open but our Hackney workshop is closed (Islington is fully operational, so please head that way if you need any service work). We are all washing our hands regularly and thoroughly with door handles and surfaces are getting their fair share of scrubbing too. Please feel free to drop in if you need to purchase anything but we will need to maintain the 2 metre safe distance at all times.

We are still dispatching all web orders at the moment and we are offering free delivery on everything right now.

We are keeping a close eye on the situation and if we have to close stores due to staff shortages or government policy we will do so, letting you know here on the website, via email and on social media.

Regardless of the situation, you can always get in touch with us on support@velorution.com if you have any questions or queries.



FAQ

Are the stores open?

Currently all our stores are open. If this changes, we will update the pages online and via social media - our stores page is here.

Can I still shop online?

We are dispatching all web orders as usual. We’re offering free shipping on all UK orders too!

My bike needs fixing! Can you help?

Our Islington workshop is fully open, however our Hackney workshop is currently closed. To get the most up to date information regarding lead times, you're best calling ahead.

What happens with back orders?

We are still able to take back orders on most products. We will contact you directly if there is a delay with your back order.

Is Click & Collect an option?

Click & Collect is still available, although given that adivce is to stay at home we would prefer to post to you. It's free if you're in the UK at the moment!

 

If you have any further questions, please don't hesitate to get in touch. Our email address is support@velorution.com.